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Breaking News

Protect Yourself From Flu


Last updated: January 19, 2018, 12:14 pm

California and Contra Costa are seeing high levels of flu activity. We remind the community to take the following steps to prevent the spread of flu.

  • Get your flu vaccine
  • Clean hands often with soap and water or with hand sanitizer
  • Cover your coughs and sneezes
  • Stay home when you’re sick

People with flu like symptoms should call their health plan's Advice Nurses to get help with self-care or to help them decide if they need to visit an urgent care clinic, make an appointment with their health care provider or go to an emergency room. Rarely is emergency room needed for flu or respiratory issues.

Contra Costa Health Plan members and Contra Costa residents who do not have health coverage can call 1-877-661-6230 and select option 1 to speak to an Advice Nurse.

See more information about flu and flu prevention.

Latest flu information

Advice Nurse Flu Flyer

Information for Providers

The CCHP Provider Relations and Contracting Units compose a team of qualified professionals who meet the needs of our network providers. The Provider Relations and Contracting Units have over 150 years of combined clinical, credentialing, contracting, private practice and managed healthcare experience to support over 5000 Primary Care and Specialty providers in our two primary networks; the Community Provider Network and the Regional Medical Center Network. The Provider Relations and Contracting Units are committed to solving the concerns of our providers while delivering excellent customer service and training to our providers and their staff. CCHP cares for over 200,000 members in Contra Costa County.

IMPORTANT INFORMATION ON FILING PROVIDER APPEALS CAN BE FOUND IN THE PROVIDER MANUAL. GO TO Section 3 page 5,6 and Section 6 page 3.

Forms and Resources

» FWA Provider Training
» Staying Healthy Assessment (SHA)




See more information designed specifically for health care providers.