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Breaking News

Health Advisory

Last updated: October 16, 2017, 1:40 pm

How to help North Bay Wildfire Victims:

Wildfire relief organizations prefer monetary donations at this time. For safety reasons, and to avoid blocking emergency traffic, please don’t bring donations to areas affected by wildfires.

Places to donate in Contra Costa:

The Bay Area Air Quality Management District has declared a health advisory due to heavy smoke from the North Bay Fires. For more information visit http://www.baaqmd.gov/

Patient Relations Services Coordinator


Contra Costa Regional Medical Center wants to ensure that you receive high quality care and service, and that your rights as a patient are respected.

To help you, CCRMC has a Patient Relations Serivces Coordinator who is the liaison between the patients, facility, and providers. The Coordinator can assist you in obtaining answers to your questions and filing complaints.

The Patient Relations Services Coordinator is available from 8 a.m. to 4:30 p.m., Monday through Friday except holidays. The Coordinator's office is near the first floor Admissions Office of the Hospital.

  • 925-370-5144
  • 925-370-5992 fax
  • The CCRMC operator at 925-370-5000 can page the Coordinator.

Contra Costa Health Plan Members also have the option of calling their Member Services office at 1-877-661-6230

The Patient Accounting Department requires that all billing concerns be in writing and mailed to their Credit and Collections Supervisor at 595 Center Avenue #300, Martinez, CA 94553.