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Breaking News

Protect Yourself From Flu


Last updated: January 19, 2018, 12:14 pm

California and Contra Costa are seeing high levels of flu activity. We remind the community to take the following steps to prevent the spread of flu.

  • Get your flu vaccine
  • Clean hands often with soap and water or with hand sanitizer
  • Cover your coughs and sneezes
  • Stay home when you’re sick

People with flu like symptoms should call their health plan's Advice Nurses to get help with self-care or to help them decide if they need to visit an urgent care clinic, make an appointment with their health care provider or go to an emergency room. Rarely is emergency room needed for flu or respiratory issues.

Contra Costa Health Plan members and Contra Costa residents who do not have health coverage can call 1-877-661-6230 and select option 1 to speak to an Advice Nurse.

See more information about flu and flu prevention.

Latest flu information

Advice Nurse Flu Flyer

Patient Relations Services Coordinator


Contra Costa Regional Medical Center wants to ensure that you receive high quality care and service, and that your rights as a patient are respected.

To help you, CCRMC has a Patient Relations Serivces Coordinator who is the liaison between the patients, facility, and providers. The Coordinator can assist you in obtaining answers to your questions and filing complaints.

The Patient Relations Services Coordinator is available from 8 a.m. to 4:30 p.m., Monday through Friday except holidays. The Coordinator's office is near the first floor Admissions Office of the Hospital.

  • 925-370-5144
  • 925-370-5992 fax
  • The CCRMC operator at 925-370-5000 can page the Coordinator.

Contra Costa Health Plan Members also have the option of calling their Member Services office at 1-877-661-6230

The Patient Accounting Department requires that all billing concerns be in writing and mailed to their Credit and Collections Supervisor at 595 Center Avenue #300, Martinez, CA 94553.