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Breaking News: Health Advisory for Contra Costa County

Last updated: November 10, 2018, 12:38 pm

The Bay Area Air Quality Management District reports that parts of our county have unhealthy air due to smoke. Please follow the following tips to protect yourself and your loved ones. Everyone, especially children, should reduce outdoor activity. Active children and adults, and people with respiratory disease such as asthma, should avoid prolonged outdoor activity. Masks are not a substitute for staying indoors. Masks such as the N-95 are not effective for untrained users and may be dangerous for people with lung or heart conditions. N-95 masks may be helpful for people who must work outdoors if properly fitted. Employees should work with their employers for direction on when/how to use N-95 masks. Seek medical attention if you experience symptoms like repeated coughing, difficulty breathing, wheezing, chest tightness, palpitations, nausea, fatigue or lightheadedness. Visit cchealth.org for smoke tips and airnow.gov for air quality in your area

Patient Relations Services Coordinator


Contra Costa Regional Medical Center wants to ensure that you receive high quality care and service, and that your rights as a patient are respected.

To help you, CCRMC has a Patient Relations Serivces Coordinator who is the liaison between the patients, facility, and providers. The Coordinator can assist you in obtaining answers to your questions and filing complaints.

The Patient Relations Services Coordinator is available from 8 a.m. to 4:30 p.m., Monday through Friday except holidays. The Coordinator's office is near the first floor Admissions Office of the Hospital.

  • 925-370-5144
  • 925-370-5992 fax
  • The CCRMC operator at 925-370-5000 can page the Coordinator.

Contra Costa Health Plan Members also have the option of calling their Member Services office at 1-877-661-6230

The Patient Accounting Department requires that all billing concerns be in writing and mailed to their Credit and Collections Supervisor at 595 Center Avenue #300, Martinez, CA 94553.