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Breaking News: Health Advisory for Contra Costa County

Last updated: November 10, 2018, 12:38 pm

The Bay Area Air Quality Management District reports that parts of our county have unhealthy air due to smoke. Please follow the following tips to protect yourself and your loved ones. Everyone, especially children, should reduce outdoor activity. Active children and adults, and people with respiratory disease such as asthma, should avoid prolonged outdoor activity. Masks are not a substitute for staying indoors. Masks such as the N-95 are not effective for untrained users and may be dangerous for people with lung or heart conditions. N-95 masks may be helpful for people who must work outdoors if properly fitted. Employees should work with their employers for direction on when/how to use N-95 masks. Seek medical attention if you experience symptoms like repeated coughing, difficulty breathing, wheezing, chest tightness, palpitations, nausea, fatigue or lightheadedness. Visit cchealth.org for smoke tips and airnow.gov for air quality in your area

Family Access — Using myccLink on Behalf of Others


Family access, also called "proxy access," lets you manage other people's myccLink accounts for them.

Parents can access medical records on myccLink, including growth charts and vaccinations, for their children under 12. Qualified adults can access myccLink for other consenting adults who need help managing their online accounts.

With family access privileges, you can:

  • Schedule a checkup for your child
  • Send a message to your loved one's doctor
  • Get most test results online
  • Request prescription refills
  • Print your child's immunization record for school

How to Sign Up for Family Access

Please note, you must have your own myccLink account in order to obtain proxy access.

For Children 11 and Under

Parents with children age 11 or under can submit a request online. From your own myccLink account, scroll over the "My Family’s Records" tab and select the "Family Access Settings" option. Then click "Request access to a minor’s record" and fill out the form. We will review your request within a few days.

For Adults

First, you will need to fill out a paper proxy access request form. If you're managing a myccLink account for another adult, he or she will also need to sign the form.

The completed form must be delivered in person to a Health Information Management (HIM) representative at Contra Costa Regional Medical Center or your health center by the patient or the person requesting proxy access, who must show a photo ID. HIM staff will process the paperwork and link the proxy user's myccLink account to the other person's account.

For more information, call our toll-free customer support line at 1-844-622-5465 or email us at mycclink.support@hsd.cccounty.us.